Plant Guarantee

Quality Gardens offers a guarantee on Certain plant material for a replacement plant or store credit. We cannot offer a guarantee on plant material without a sales receipt. This is a one time replacement only and the replacement plants will not carry a guarantee. Please refer to specific plant guarantees below.

Plants must be given sufficient light, water, and suitable soil conditions. If your plant starts to appear unhealthy, please bring a sample to our staff for analysis and recommendations. If the plant is brought back for a refund and still has live buds and green tissue, we will be unable to offer a refund. Quality Gardens is not responsible for plants affected by extreme natural conditions (floods, ice, drought) or neglect by the customer.

Trees & Shrubs: Up to one year from date on original sales receipt. 100% store credit or replacement will be given. If the Quality Gardens professional staff planted the trees and shrubs, there will be a one year guarantee on the plants and we will plant your replacement plant free of charge. No guarantee will be given on trees and shrubs planted in a container, left in original container, or those damaged by mechanical injury.

Roses & Ground Covers: Up to 30 days from date on original sales receipt. 100% store credit or replacement will be given. No guarantee will be given on plants left in original containers.

Perennials: Up to 90 days from date on original sales receipt. 100% store credit or replacement will be given. No guarantee will be given on plants left in original containers.

We are unable to offer a guarantee on the following items: Annuals, bonsai, pond plants, live balled Christmas trees, cut Christmas trees and evergreens bought in December.

*All Sale/Discounted Items are considered Final Sale and no guarantee or returns will be offered.